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FREQUENTLY ASKED QUESTIONS

 

Is it Safe to submit my credit card & personal information on your website?

Yes.  We use 128 bit security encryption to ensure that our customer's vital information is protected. Only information that is necessary to securely process and ship your order is required.  We absolutely under no circumstances will ever sell, rent or lease your information to anyone, including marketers

How long will it take to get my order shipped out?

Most items in stock will ship with 24 - 48 hours of purchase.  We strive to get orders out to our customers ASAP.

Out of stock items and Volume orders may take longer, up to 7-14 business days depending on the individual order.

What forms of payment do we accept?

You can pay for your order by credit card (Visa, Master Card or American Express), PayPal, Wire transfer, and Check/Money order.  Orders paid by check/money orders will not be shipped until funds clear our bank account.

Do you accept walk in or will call orders?

We currently do not accept walk in or will call orders.  All orders must be submitted on our website or via telephone.

Can you accommodate special orders?

Yes. Special orders will be reviewed and approved on a case by case basis.  We will do our best to accommodate every special order request, but cannot guarantee that every request will be approved.

Do you offer Reseller, Wholesale, or Volume Pricing?

Yes.  We offer special pricing for Reseller, Wholesale and Volume pricing.  Click here for more details.

How do I return an item?
Click here for a full description of our Return Policy and Return Procedures. 

 

 

 

 

 

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