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RETURN POLICY
 
  • MyLEDLight.Com requires all returns to be assigned a return merchandise authorization number (RMA).
  • To obtain a RMA number, complete the RMA Request Form below.  Be sure to include your name, phone number, order number, quantity & description of product and reason for return.
  • The RMA number must be clearly marked on the outside of your original shipping package.
  • Do not write RMA number on the merchandise box. 
  • RMA numbers are to be written on outside of shipping box only.
  • RMA requests will not be approved after 30 days of receiving your order.
  • All returned product must be received by our return processing center within 15 days of issuance of RMA number.
  • Items received after 15 days of issuance of RMA number will be refused.
  • The customer is responsible for shipping charges and insurance on all return shipments. 
  • The product must include all original contents and must be in the same condition as when the product was shipped.
  • There is a non negotiable 25% restocking fee for non defective returned merchandise. 
  • Shipping and Handling charges are non refundable.

     

     RMA Request Form:

* denotes required field

Order Number*
First Name*
Last Name*
Email Address*
Phone Number*
Item Requested To Be Returned #1*
Item Description
Quantity
Reason For Return200 characters remaining
Item Requested To Be Returned #2
Item Description
Quantity
Reason For Return200 characters remaining
Item Requested To Be Returned #3
Item Description
Quantity
Reason For Return200 characters remaining
Additional Comments
500 characters remaining
Enter the code shown:

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